ENERGI is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, contact us, or interact with our website.
By using our services, you agree to the collection and use of information in accordance with this policy.
We may collect and process the following personal information:
Name
Address
Email address
Telephone number
Property details relating to work carried out
Payment and billing information
Any correspondence or communication with us
Service and maintenance history
We use your information to:
Provide and manage our services
Process bookings, quotations, and payments
Respond to enquiries or complaints
Improve our services and customer experience
Maintain service and safety records
Comply with legal and regulatory requirements
Contact you regarding appointments, updates, or service reminders
We will only use your information where we have lawful grounds to do so.
We do not sell or rent your personal data. We may share your information with:
Employees and approved contractors where necessary to complete works
Regulatory bodies and certification schemes
Dispute resolution services such as Ombudsman Services Ltd
Legal authorities where required by law
All third parties are required to respect the security and confidentiality of your data.
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
Your information will only be stored for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data where applicable
Object to or restrict data processing
Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
If you are unhappy with how we handle your data, you may contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
ENERGI
488 Huddersfield Road
Dewsbury
West Yorkshire
WF13 3ET
Phone: 01924 918357
Email: info@energi.li
